How $1,000 Turned Into a 7 Figure SaaS

An interview with Tanner Mullin at DripJobs

Welcome to this week’s edition of The Workbench, a resource-rich weekly newsletter and podcast for home services entrepreneurs.

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This week on The Workbench, I sat down with Tanner Mullen, the founder of DripJobs—a painting company owner turned SaaS entrepreneur. Tanner candidly shared how personal challenges and varied sales experiences shaped his home service journey, the real economics behind a profitable painting business, and his remarkable leap from running crews to serving 2,000 businesses with his communication-first CRM.

If you’ve ever dreamed of turning home services success into an even bigger opportunity—or want to run a tighter, more automated operation—this episode is for you.

The 7 Key Takeaways

Below are the most essential insights from my conversation that you can apply to your home services business today.

1. Getting Started in Painting from Personal Need

Launching a business often comes from a mix of circumstance and ambition. Tanner’s drive to help his family, plus broad experience in sales and management, gave him a unique edge—but also forced him to quickly adapt to unforeseen realities on the ground.

"I started my painting business to help my dad—he was battling addiction, my mom had passed away. I’d worked in everything from restaurants to banking to car sales before I was 23, so I came with a strong customer service, sales, and operational mindset. But when I went all-in and quit my $80k job, I quickly learned my dad wasn’t in the place to partner. That pushed me to build the business from scratch, with subcontractors and my own approach. I couldn’t go back—so I had to make it work."

-Tanner Mullin

2. Painting Business Economics and Margins

Profitability in painting comes down to understanding your true costs, especially labor versus materials. Tanner’s break-down is an eye-opener for anyone considering getting started—or improving their margins.

"Margins are phenomenal, depending on what you paint. Cabinets are even better—3 to 5 gallons of paint, high value jobs. Your material cost might land at 15-19%. Labor is what can eat you up, especially with employees. You’re looking at 35-45% for labor. Usually you’ll net out 20-30% gross profit but it can be as high as 40-45% if you get it right."

-Tanner Mullin

3. How to Land Your First Paid Painting Job

Getting that pivotal first job can feel overwhelming. Tanner advocates for speed and repeatable systems, rather than hoping for word of mouth or luck.

"My first painting job came from buying leads—fast path to where I excel, which is selling. I bought from HomeAdvisor. New owners need reps, so pay for leads to get regular opportunity. If you rely on a friend who lets you paint a couple rooms, sure, good start, but it’s not sustainable. Buying leads lets you control the flow—turn the dial and get a lead. That’s how you build a repeatable business."

-Tanner Mullin

4. Smart Approaches to Pricing Jobs

Pricing can make or break a new operator—and mistakes are part of the process. Tanner’s advice is to get hands-on, learn the real numbers and hedge for uncertainty.

"I painted with my team for six to eight months when I started—so I understood exactly how long things took. Pricing is honestly a lot of estimating and hoping you nail it, especially on labor and paint. We once had a $40,000 job where a simple mistake added days of sanding! My system was: ‘What’s my labor for a full house—call it three days, $1,000 per day. Paint maybe $1,000. That’s $4,000 total cost. I’d try for 50% margin, but even if I had to discount, I’d never go below my hard costs. It’s project management plus a safe buffer for surprises.’"

-Tanner Mullin

5. Building DripJobs from Painter to SaaS Founder

What leads a service operator to build their own software—rather than use existing tools? According to Tanner, true innovation starts with solving the exact problems you live every day.

"No one knows the pain points better than someone who actually lives them. I was running a seven-figure operation, feeling the pressure around organizing leads, gaining follow-up, keeping teams busy. I wanted a tool that solved my real headaches as fast as possible. The vision was always there—the key was execution and building something communication-first, pipeline driven, with all the automations and follow-ups baked into the system. I still run my painting business, so if something breaks in my world, it needs to be fixed for DripJobs too."

-Tanner Mullin

6. The Realities of Starting a SaaS as a Home Services Pro

For operators dreaming of building tech, Tanner warns: the leap from idea to product is grueling, and passion trumps profit as a motivator.

"If your why is just money, you won't survive getting a software business off the ground. You burn cash the first year and it’s messy—iteration, bugs, features, motivating your builder, and endless project management. Ideas and software are commodities; execution and service win. You need relentless drive and to genuinely care about helping business owners. We serve 2,000+ users—support is crucial. If you don’t love it, it’ll eat you alive."

-Tanner Mullin

7. All-in-One Simplicity and Customer Journeys

DripJobs isn’t just another job tracker. Its power is in pre-built, automated communication tied to every phase of the customer experience.

"We’re pipeline-driven. When you add a customer, we instantly send the right messages at the right time—on lead receipt, booking, proposals, scheduling, job progress, and reviews. It’s industry agnostic—painters, roofers, cabinet guys, doesn’t matter. Most companies treat the journey similarly: capture the lead, systematize communication, and deliver a great customer experience. All of that is ready to go when you sign up—add your logo, and you’re running."

-Tanner Mullin

Looking Ahead

Tanner’s focus is on scaling while keeping things simple, fast, and useful—especially as the industry buzzes about AI. But he’s not letting distractions sway the core mission.

"Our customers aren’t asking for AI—but we know it’s essential for the future. We’re a communication-first platform; AI will make our automations even more personal and powerful. For now, our top goal is improving speed, efficiency, and mobile access. We just rolled out integrated customer financing—big ask. Ultimately, everyone in home services needs at least a CRM to survive. My goal: put powerful, simple CRMs in as many contractor hands as possible."

-Tanner Mullin

Wow! You made it to the end; thanks for sticking with us.

The full interview is available on YouTube below, Spotify here, and Apple Podcasts here.